Contact Us
If you need any help, please contact us or send us an email or message us at Messenger, WhatsApp . We are sure that you can receive our reply as soon as possible.
FREQUENTLY ASKED QUESTIONS
Absolutely. We take great care to ensure that our product images reflect the actual items you’ll receive.
Each photo is captured with premium lighting and angles to showcase the true look and feel of the product.
However, slight variations in color may occur due to lighting, screen settings, or natural textures.
Rest assured, what you see is what we deliver with quality and presentation that match your expectations.
If you ever feel the product differs significantly, our support team is here to assist with a smooth resolution.
Your digital sales receipt is sent automatically to your email or mobile number right after you place an order.
It includes all key details product info, payment confirmation, and delivery summary.
If you don’t receive it within a few minutes, please check your spam folder or contact our support team.
Need another copy? Just reach out, and we’ll resend it promptly.
We ensure every transaction is documented with care, so you shop with confidence.
We want you to love what you receive but if something doesn’t feel right, returning is simple.
• You may request a return within 24 hours of receiving your order.
• The item must be unused, in its original packaging, and in resalable condition.
• Pls Open every delivery pack with live video shooting and send us.
• To start a return, contact our support team with your order number and reason for return.
• Once approved, we’ll guide you through the return process, including packaging and courier details.
• Return shipping costs are covered by the customer unless the item was faulty or incorrect.
• Refunds are processed within 1–3 business days after we receive and inspect the returned item.
• Please note: customized or clearance items are not eligible for return.
• For damaged or wrong items, notify us within 24 hours of delivery with photos and details.
• We’re here to make your experience smooth, fair, and premium—every step of the way.
Yes, we often restock popular items based on demand and availability.
If a product you love is currently out of stock, we recommend adding it to your wishlist or subscribing for restock notifications (if available).
Some limited-edition or seasonal items may not return so grab your favourites while they last!
For updates on restocks, follow us on social media or reach out to our support team.
We’re always working to bring back what you love, with the same premium quality and presentation.
We currently offer delivery across Bangladesh, ensuring your order reaches you wherever you are.
Whether you’re located within Dhaka city or in other regions, our logistics team ensures safe and timely delivery.
Shipping charges may vary based on location and order size—details are available at checkout.
For international shipping inquiries, please contact our support team directly.
We’re committed to expanding our reach while maintaining premium service standards.
FREQUENTLY ASKED QUESTIONS
Absolutely. We take great care to ensure that our product images reflect the actual items you’ll receive.
Each photo is captured with premium lighting and angles to showcase the true look and feel of the product.
However, slight variations in color may occur due to lighting, screen settings, or natural textures.
Rest assured, what you see is what we deliver with quality and presentation that match your expectations.
If you ever feel the product differs significantly, our support team is here to assist with a smooth resolution.
Your digital sales receipt is sent automatically to your email or mobile number right after you place an order.
It includes all key details product info, payment confirmation, and delivery summary.
If you don’t receive it within a few minutes, please check your spam folder or contact our support team.
Need another copy? Just reach out, and we’ll resend it promptly.
We ensure every transaction is documented with care, so you shop with confidence.
We want you to love what you receive but if something doesn’t feel right, returning is simple.
• You may request a return within 24 hours of receiving your order.
• The item must be unused, in its original packaging, and in resalable condition.
• Pls Open every delivery pack with live video shooting and send us.
• To start a return, contact our support team with your order number and reason for return.
• Once approved, we’ll guide you through the return process, including packaging and courier details.
• Return shipping costs are covered by the customer unless the item was faulty or incorrect.
• Refunds are processed within 1–3 business days after we receive and inspect the returned item.
• Please note: customized or clearance items are not eligible for return.
• For damaged or wrong items, notify us within 24 hours of delivery with photos and details.
• We’re here to make your experience smooth, fair, and premium—every step of the way.
Yes, we often restock popular items based on demand and availability.
If a product you love is currently out of stock, we recommend adding it to your wishlist or subscribing for restock notifications (if available).
Some limited-edition or seasonal items may not return so grab your favourites while they last!
For updates on restocks, follow us on social media or reach out to our support team.
We’re always working to bring back what you love, with the same premium quality and presentation.
We currently offer delivery across Bangladesh, ensuring your order reaches you wherever you are.
Whether you’re located within Dhaka city or in other regions, our logistics team ensures safe and timely delivery.
Shipping charges may vary based on location and order size—details are available at checkout.
For international shipping inquiries, please contact our support team directly.
We’re committed to expanding our reach while maintaining premium service standards.